At Your Service by Maggie Inge

At Your Service by Margaret Inge is a weekly column that examines a number of business issues directly related to the Central Catskills’ service economy.

At Your Service: May 26, 2010

‘Tis the season. Not the one we usually associate with that phrase, but the one that makes the year for most of our local businesses. Tourism is our largest industry and allows all of us to take on a few part-time jobs – those would be the ones we don’t get paid for but that are critical to the area’s success.


At Your Service: May 19, 2010

It is easy to believe that we are delivering great service whether or not our customer’s experience matches our belief. This is especially true when we have a reputation for good service. Rather than become complacent, it is valuable to remember that the service story is always the same, “What have you done for me lately?”


At Your Service: May 12, 2010

This Saturday at the fairgrounds in Walton the Delaware County Chamber of Commerce is hosting The Catskill Region Business Expo and Home Improvement Show. It affords opportunities for anyone who might attend, and there are many different reasons to do so.


At Your Service: May 5, 2010

Our national economy and a significant portion of the things we take for granted are the result of the developing use of natural resources. Our region’s future continues to hinge on the simple fact that we are in the heart of the New York City Watershed. The tragic collapse of a Gulf of Mexico oil rig and subsequent oil spill remind us that all progress is not forward motion.


At Your Service: April 21, 2010

They say that if you want to hear God laugh, you need only tell Him your plans. Nonetheless, there is value in planning for the future of our businesses and the lives they support. There will always be factors that are beyond our reach and imaginations, but planning helps us be prepared for the rest of what may happen.