At Your Service by Maggie Inge

At Your Service by Margaret Inge is a weekly column that examines a number of business issues directly related to the Central Catskills’ service economy.

At Your Service: March 5, 2008

Anyone whose work includes dealings with the public also deals with constant reminders that excellence is a journey rather than a destination. No matter how hard we try, we sometimes fall short of our own expectations or those of our customers. This striving to be and do better is actually the stuff that keeps us on the path to excellence.

At Your Service: Jan. 30, 2008

When one is a perfectionist, good enough is never good enough; there is the constant striving for something never achieved. I know from my own experience. Take this column, for example. Each week I go through life, in the back of my mind tossing about ideas and subjects. As one rises to the top, I mull it over and phrases begin to take shape.

At Your Service: Jan. 23, 2008

I do not know what it is like to be white; any more than I can know what it is like to be a man. I was born into this life a black female and these factors, combined with the occurrence of that birth in the post World War II era, account for much of who I am. From this perspective, I offer a retrospective on the 40 years since an assassin’s bullet took the life of Dr. Martin Luther King Jr.