At Your Service by Maggie Inge

At Your Service by Margaret Inge is a weekly column that examines a number of business issues directly related to the Central Catskills’ service economy.

At Your Service: Nov. 19, 2008

When I was a child I tended to the pensive side and in order to get my attention, my mother used a simple phrase, “penny for your thought.” It became such a familiar refrain that she would often simply smile and say, “penny…” What made these exchanges meaningful, was that she really did want to hear what I was thinking.

At Your Service: Nov. 5, 2008

When history is made, as is occurring this week, it always marks a new beginning. After such precipitous events, our picture of who we are is changed and the vision of what we might be and accomplish expands to include new possibilities. To paraphrase from one such event: what is a single step for one is a leap for us all.

At Your Service: Oct. 29, 2008

It has been almost two years in the making and taken us on a journey that will fill pages in future history books. The long campaign will end when the presidential election is decided next week.

At Your Service: Oct. 15, 2008

During the Fleischmanns First Floor’s house tour on Sunday, someone lamented about the quality of workmanship the once prevailed in the region, as evidenced by the elegant and elaborate woodwork on display. A gentleman quickly responded, “You can still find people to do that quality of work here.” Around the room, heads nodded; but it wasn’t clear on which opinion there was agreement.
In the brief conversation that ensued, I made my own observation. The man defending the area’s workforce was impeccably dressed and had an air of perfection about him. He appeared to be the kind of person who would never settle for less than the best and I could not imagine working for him and delivering anything that was substandard.

At Your Service: Oct. 8, 2008

Approaching the door, I could see through the window and tell from the look on the face of the man behind the counter that this was the place I had heard about. The wares being sold were a perfect representation of the kinds of goods once sold everywhere: bolts of fabric lined up like soldiers against the wall and everything else was positioned for easy viewing. Despite the chill in the air and the frost on the economy, the man’s face was the picture of calm, secured in place by a smile.