At Your Service by Maggie Inge

At Your Service by Margaret Inge is a weekly column that examines a number of business issues directly related to the Central Catskills’ service economy.

At Your Service: Feb. 3, 2010

Patience is a virtue. Not only is it a virtue, it is one of the originals (like faith, hope and charity) that greases the skids of life and makes our passage easier. While we don’t hear as much about them as we did in the past, the extent to which we embrace the virtues determines our experience. The virtues serve as resources as we come to grips with the simple fact that, contrary to our wishes, the world does not revolve around us. Patience is the virtue that facilitates our relationship to time.

At Your Service: Jan. 27, 2010

Perhaps the thing I love most about the Catskill Best Service Awards is that it gives me the opportunity (excuse) to talk at length to area business people about their businesses. This year I went one step further and also had random conversations with customers about their experiences. What I heard challenged many of my beliefs about the condition of our local economy and businesses.

At Your Service: Jan. 20, 2010

What a week! On Monday, we were looking back in wonder to the “Miracle on the Hudson,” when one year ago Capt. Chesley “Sully” Sullenberger landed his disabled plane in the middle of the river, saving the lives of all on board.

At Your Service: Jan. 6, 2010

The holiday gift giving is behind us; but for businesses, the gift receiving goes on. Despite the fact that we have to work for it, every customer sale is a gift to us. There is tremendous value in taking this point of view toward our customers.

At Your Service: Dec. 30, 2009

by Maggie Inge
We come to the end of the year and with it, the end of a decade. A new millennium is off to a start riddled with monumental troubles and historic changes. It is a period most are happy to put behind us; yet, there is cause for hope as we look forward.