At Your Service by Maggie Inge

At Your Service by Margaret Inge is a weekly column that examines a number of business issues directly related to the Central Catskills’ service economy.

At your service: November 16, 2011

She’s got it. As you enter the restaurant her smile turns your way, she returns her attention to the guests she is serving and before you’ve blinked she is standing there with a warm welcome. She glides across the busy floor like a duck on Lake Tunis, holds out one of the chairs you and your party will need. You don’t notice that she has been carrying menus until you are seated and she hands them to you. You may not know what you will eat or drink or even if she will be waiting on your table; what you do know is that the next 90 minutes of your life are in good hands.

At your service: October 19, 2011

Over the weekend, thousands protested and hundreds were arrested as part of the initiative referred to as Occupy Wall Street (and several other locations around the country.) The movement is rooted in the frustrations arising from the on-going effects of the recession. Much like the Tea Party movement, it is populated by people whose resources have been diminished by the economic downturn and whose fears are that the downward spiral is not going to stop. The difference between the two movements is who they blame for the inequity.

At Your Service: September 21, 2011

It’s been a bad day. Not a hurricane-flood bad day, although it is raining (again); it’s the garden-variety bad day – the kind that everyone has from time to time. It is the kind of day when one notices that the skies are grey and everything else is painted in the same hue.

At Your Service: August 17, 2011

The sound of children’s laughter is like no other. The high-pitched squeals that punctuate the constant rumble of joy expressed give special meaning to summer days. Add to that the reverberations off the sun-dappled waters at Pine Hill Lake or a favorite swimming hole and you have a perfect moment.

At Your Service: July 13, 2011

As a child, I watched America’s first forays into space on a grainy black and white television set. On Friday, as the Apollo shuttle made its last trip into space, high def TV enabled me to again be a part of the action. Even though I have never been more than a witness to the space program, it has always felt like something we were doing together.